Vivabet Customer Support | Ireland 2026

vivatbet Ireland Customer Support

Do you need to contact the customer support team at Vivabet Ireland? I’ll show you the available channels for cancelling a bet, resolving any issues with withdrawing your winnings, and even seeking help if you suspect your account has been hacked.

 

How to contact Vivabet customer support in Ireland?

I carried out some tests using the various communication channels offered by Vivabet in its support section and was pleasantly surprised. As well as being available 24/7, they answered all my questions correctly and in record time.

Communication channelResponse timeIs it available 24/7?Available in Ontario
Live chat1 minute
EmailUp to 3 hours

Vivatbet ireland contact

You can also browse the FAQs section, which contains answers to general queries that may help you resolve any basic issues. Oh, and if you’d like to find out more about this bookmaker, you can check out the Vivabet review published on Bet Brothers.

 

Vivabet Live Chat

I accessed Vivabet’s live chat to test their response time and quality, as well as all its features. To do this, I scrolled to the bottom of their website and clicked on the logo. A button with several options loaded immediately, but I requested an agent for direct communication in English. The great thing about this feature is that it’s available 24/7. This feature is also available on the Vivabet mobile app.

Vivatbet live chat button ireland Vivatbet live chat ireland

 

What is Vivabet’s customer service telephone number in Ireland?

Unfortunately, the Vivabet bookmaker does not offer a telephone helpline, so you’ll need to find another way to raise your issue or seek advice.

 

Vivabet Email Support

If you need to send specific documentation or resolve more technical issues, I recommend sending an email to support@vivatbet.ie.

The average response time here is 3 hours, according to information provided to us by one of their agents, who also told us that there is a form with specific topics to address, including queries about payments, KYC, account-related issues, etc.

 

Most frequent issues reported by Irish users

The first thing I recommend is choosing a communication channel; the more direct, the better, as response times are shorter. In that regard, live chat and phone calls are the best options. Once you’ve done that, you can resolve issues with withdrawals, which are very common if you haven’t verified your account.

Other common issues include blocked accounts, bonuses not credited due to a breach of the terms and conditions, betting errors, etc. If you’re unsure how to register or log in to Vivabet, they can help with that too.

FAQ. Frequently Asked Questions about Vivabet Support

  • Does Vivabet have a freephone number in Ireland?

    No, so you’ll need to use live chat or email to contact the customer service team.

  • Is the Vivabet live chat available 24/7?

    Yes, the live chat is available 24 hours a day. Remember that you can choose from the options offered by the chatbot or request to speak to an agent.

  • How long does it take for Vivabet to verify my Irish documents?

    It usually takes up to 72 hours, provided all the documentation is correct. Otherwise, it may take longer to complete.

  • How do I contact Vivabet customer service via the app?

    Once you’ve logged into the app, tap the chat icon and you’ll be able to start chatting straight away and ask any questions you may have.

  • Can I recover a locked Vivabet account?

    Yes, but you must email the following address to process this type of request: block@vivatbet.ie.