Founded in 2004, Matchbook is fully licensed to serve bettors in Ireland. Matchbook is a betting exchange rather than a sportsbook, so rather than betting against the sportsbook, you are betting against another customer, with your bet matched to another person’s bet. At an exchange, you have the option to place back bets (betting on an event happening) and lay bets (betting on an event not happening) resulting in greater choice to set your own odds, cash out or create multiples. This can lead to better odds and therefore better profits for the punter.
Matchbook has a great user-friendly website and dedicated app, so users of both Android and iOS devices can bet from the convenience of their smartphone. New users can choose the welcome bonus that best suits their needs from a generous selection. There are also Free bets and money back offers available for returning customers, making Matchbook well worth a look.
Matchbook is a betting exchange with markets available for more than 15 different sports, and in-play markets for sports including cricket, tennis, soccer and baseball. Customers are charged a 2% commission on all net profits, which are taken at the point of bet settlement.
Matchbook offer safe and fair betting options in accordance with Irish law. A new body called the Gambling Regulatory Authority of Ireland (GRAI) is being established under the Gambling Regulation Act 2024 to regulate online gambling in Ireland in the near future. Matchbook complies with all current Irish gambling laws and regulations. There are no listed legal issues or sanctions against Matchbook or Triplebet Limited.
Below are the various welcome bonuses that new customers can choose from at Matchbook:
Sign up to Matchbook with bonus code GET50. Deposit at least €50. Bet and settle a total of €50 to receive 5 x €10 Free bets.
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Sign up to Matchbook with bonus code GET30. Deposit at least €30. Bet and settle a total of €30 to receive 3 x €10 Free bets.
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Sign up to Matchbook with bonus code HR30. Deposit at least €30. Bet and settle a total of €30 on horse racing to receive 3 x €10 Free bets.
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Sign up to Matchbook with bonus code COMMFREE110. Make a deposit via debit card. You will get 0% commission on all sports for your first 110 days of membership at Matchbook.
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Matchbook offers new customers a range of different Free bet promotions, which are detailed above. There are also some Free bet promotions for existing customers. These are ongoing promotions, which are listed below.
Matchbook provides existing customers with a number of ongoing promotions:
Each week existing customers can earn two €5 Free bets to use on greyhound racing, every Friday. To claim these Free bets, simply opt in to the promotion and place a minimum of €30 in greyhound bets each week.
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Every week, customers who opt in and bet €30 or more on multiples bets from Monday to Sunday will get a €5 Free bet added to their account the following Monday morning.
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While Matchbook offers its customers use of a great mobile app, there are no mobile-exclusive bonuses currently available. However, it is possible for mobile users to claim all other promotions via the app, as well as the desktop site.
Matchbook does not currently operate any loyalty programs for its customers.
Matchbook regularly launches new promotions, generally linked to upcoming sporting events. There are no referral bonuses for inviting friends to Matchbook, although there is an affiliate scheme that allows users to receive a share of the net revenue generated by any customers that a user refers to the site, using their affiliate link. To stay updated on new promotions or bonuses at Matchbook, users can update their marketing preferences to ensure that they receive promotional emails that contain bonus information.
Generally, bonus funds can be used for single sports bets on Matchbook. Free bet bonuses tend to expire after seven days, if they have not been used. All sign up bonuses are only available to new customers and only one sign up bonus can be used per customer, but there are other ongoing bonuses that are available to both new and existing customers. Unfortunately, if the wagering requirements of any bonus are not met before the bonus expires, the bonus will become void.
Registering with Matchbook is straightforward:
Open the matchbook.com website and click on the ‘JOIN MATCHBOOK’ icon
Enter your name, date of birth and email address, create a username and password, select your currency and enter the bonus code of the sign up offer you wish to claim, then click the ‘NEXT’ button
Enter your country of residence, address, city, postal code and mobile number. Click the ‘NEXT button
Select a security question and type the answer, then tick the box to acknowledge the segregation of funds statement; click ‘JOIN MATCHBOOK’ to complete your registration
New users at Matchbook can create an account by clicking the ‘JOIN MATCHBOOK’ button and completing the online registration form. Bettors are required to provide personal details such as their full name, date of birth, home address, email address and mobile telephone number. Matchbook requires new customers to undergo a verification process before they can withdraw any funds from their account. Bettors can verify their account by providing one piece of photographic ID (full passport, driver’s license or national ID) and one piece of address verification (utility bill, bank statement or tax bill issued within the past three months).
If you forget your password, you can reset it via the ‘FORGOT PASSWORD?’ button on the login page. If you suspect your account has been hacked, change your password immediately and contact Matchbook customer support. If you wish to close your account permanently, you can contact Matchbook customer service and request that they close it.
Matchbook betting exchange provides markets for over 15 different sports. It covers all of the major sports you would expect to find such as football (listed as soccer), tennis and cricket. They do sometimes offer markets on GAA sports such as hurling and Irish football, but these options will not appear until the morning of the event, at which point they should appear as an option in the sports menu on the left hand side of the webpage. It is also possible for users to search for specific events using the search bar.
Many different sporting events are covered at the Matchbook exchange, with some examples shown in the table below:
Matchbook exchange has a particularly impressive offering of markets when it comes to tennis, horse racing and greyhound racing, in particular. The table below highlights which sports can be found as standard at the Matchbook betting exchange:
*Some sports will only be available to bet on during major events.
Betting navigation is easy, with users able to navigate quickly to different sports and events via the sports menu on the left hand side of the screen. There is also a search function available to help users navigate to specific events quickly. Users can place a bet by clicking on the odds of their desired selection, when it will automatically be added to a bet slip that appears on the right hand side of the screen. Users can enter their stake, at which point their profit is immediately displayed. If multiple selections are added to the bet slip, they remain as individual singles bets until the bettor clicks the ‘Convert to Multiple’ icon. Users can opt to turn off the ‘confirm bet before placing’ option, but it is turned on as standard.
Bettors can place single, multiple and Bet Builder bets at Matchbook. There are also virtual sports that punters can bet on, including virtual football, horse racing, greyhound racing, golf, basketball and NASCAR.
Matchbook has a number of betting tools and features available to its customers, such as a cashout feature and videos that explain how exchange betting works. They also offer a brokerage service to accommodate unusual requests or large stakes bets that can not be placed via their standard exchange.
Matchbook provides live betting options at their betting exchange, with odds updated in real time. Live betting is available for a number of sports including cricket, baseball, tennis, soccer, rugby league and basketball. However, the number of different markets for each event is limited, mostly to match winner markets. Occasionally odds are available on handicap bets, total goals over/under and correct score markets, but not often. Cashout options are available for live bets. Unfortunately, Matchbook does not provide video streaming of any live events. The bet builder feature cannot be used for in-play events. Live betting is fairly intuitive at the Matchbook exchange, with in-play bets placed in the same way as pre-match bets.
Because it operates as a betting exchange, the odds available at Matchbook are generally competitive. When compared to their competitors, Matchbook Exchange offers odds of over 97% across football, tennis, and cricket. In fact, the odds can be over 99%, depending on the event. However, it is important to keep in mind that while odds are exceptionally favourable, a 2% commission on winning bets is payable to Matchbook on bet settlement, so the odds are not quite the outstanding value that they first appear. Matchbook does offer a Matchbook Zero service that is commission free, but bets using this service are capped at €20.
Of course, odds can fluctuate, especially in events such as horse racing or greyhound racing and particularly with exchange betting. At Matchbook, changes in odds values are clearly indicated by an up or down arrow in the odds box. Potential returns for each bet are shown on the bet slip once the user has made a selection and entered their stake. Matchbook has a cash out feature which allows bettors to cash out their bet before an event has ended. Users can opt to view odds in either US or decimal formats. This option can be found in the general settings section of the account menu. With regard to maximum payouts, there is no maximum for a single bet, but the maximum for a multiple is €10,000. There is no maximum with regard to how much an individual bettor can win in a day.
Irish customers can use Visa debit cards, Google Pay, Apple Pay, Skrill and Neteller for deposits and withdrawals at Matchbook. The minimum deposit amount is €10. Maximum deposit amounts depend on the deposit limits set by the individual customer using the safer gambling tools available at Matchbook. Customers can only use payment methods in their own name. There is no maximum withdrawal amount. There are no fees for deposits and withdrawals, but bettors pay a 2% commission on the profits of any winning bets, which is taken at the point of bet settlement. Deposits are usually credited instantly, while withdrawals are processed within 24 hours, although it is usually much quicker than this.
Users must withdraw funds back to the same payment method they used to deposit. If more than one payment method has been used to make a deposit, funds will need to be withdrawn to the payment methods in the same order that they were deposited. Customers must also verify their account before their first withdrawal can be made. Irish customers can operate their account in Euros. Unfortunately, cryptocurrencies are not accepted by Matchbook.
Despite that issue, the app is very easy to navigate. Users are able to manage their account, deposits and withdrawals via the app with ease. They can also place bets using the app, and can avoid the aforementioned auto-logout issue by not navigating away from the app until their bet has been placed. The app is essentially the same as the website, with all of the same odds and features available.
Matchbook customer support can be contacted in a number of ways. Live Chat is the most straightforward, as users can simply click on the chat icon in the bottom right hand corner of the screen to begin the chat. Our reviewer found the customer service staff to be very friendly and responsive, doing whatever they could to help. Live Chat opening hours are between 9am and 2am GMT, Monday to Sunday. Support is provided in English. Typically, there is no queue for support and a member of staff responds to queries within a minute. If a customer would rather speak to customer support on the telephone, they can request a call back via the Live Chat feature. Customers can also contact Matchbook support via X (formerly Twitter) and Email.
Matchbook takes responsible gaming very seriously. There is a comprehensive Safer Gambling section which can be navigated to via the link in the website footer. Users can (and are encouraged to) set deposit limits. Users can limit how much they can deposit in a 24 hour, 7 day or one month period of time. Gross limits can be decreased at any time and the change will be applied immediately. However, for customers to increase their limit, they will need to contact customer support via Live Chat or Email, and wait a 24 hour cooling off period before the increase will be implemented. Users can also set and change the net deposit limit on their account, in the same way.
Loss limits can also be set for the Matchbook casino. When playing games at Matchbook, users are encouraged to set a reality check of between 5 minutes and 60 minutes, before they start playing. A reminder will then appear on screen once that period of time has elapsed, at which point players can opt to continue playing or exit the game.
If a user feels that their gambling is becoming a problem, they can opt to take a time out. A time out allows users to take a short break, where their account will be blocked for a period of 24 hours, one week, one month or any other period up to a maximum of six weeks. For a more permanent break, users can use the self-exclusion facility to prevent themselves from accessing their account for a minimum of six months. There is no maximum period of self-exclusion, and users can opt to make this permanent. At the end of the self-exclusion period, you will need to contact customer support to reopen your account, as this will not be done automatically.
In addition to all of the above, Matchbook also provides advice for how to avoid gambling becoming a problem, and a self-assessment tool to help users determine if their gambling is becoming an addiction. Users can view their complete transaction history via the account menu, to get a clear overview of how much money they have spent at Matchbook, at any time.
The majority of online reviews for Matchbook are overwhelmingly positive. Matchbook has a rating of 4 out of 5 on Trustpilot. Most reviews praise the excellent customer service at Matchbook, with most reporting that any problems are solved quickly and to their satisfaction. Users appear satisfied with payout times. One recurring negative issue is that some users have their account limited or closed without warning or explanation, and these negative reviews are not responded to by Matchbook.
As previously mentioned, the app has a longstanding technical auto-logout issue, which has not been resolved, but otherwise users seem satisfied with the functionality of the Matchbook exchange.
Matchbook has a casino and live casino which can be accessed via the app as well as the desktop site.
There are over 275 different slot games available to play at Matchbook casino, as well as more than 50 jackpots and over 20 table games. Software providers include Blueprint, NetEnt, Pragmatic Play, Relax Gaming and Games Global, among others. Popular games series such as Fishin’ Frenzy, Starburst and Big Bass are all represented, with games organised first by provider and from A-Z by title below.
The Matchbook live casino has a number of live table games, including blackjack, roulette and poker. Games at the live casino are provided by Evolution and Pragmatic Live. Stakes can range from €0.10 to €2,000, so there is something for players of all budgets. There are also popular game shows available to enjoy, such as Crazy Time and Dream Catcher.
Other features at the Matchbook casino include games sorted into categories such as trending, new games and sports themed. There is also a section for Irish-themed games. The A-Z menu of games is useful, but this could be further improved by the introduction of a search bar.
We found Matchbook to be a good quality betting exchange with excellent customer service. It is easy to navigate between different sports and events because the exchange is well organised with clear menus and a useful search bar. Matchbook operates in English, and handles transactions with ease and efficiency. The account menu is clear, making it easy for users to adjust their account settings despite the many customisable options such as odds display and safer gambling tools.
While the Matchbook betting exchange operates fairly with great value odds, sometimes customers’ accounts are limited or closed without explanation, which can be a source of frustration. Overall, though, customers are happy with the service that Matchbook provides. While the range of sports and markets is fairly limited, the odds value is good and the 0% commission welcome offer can provide even better value for new customers during their first 110 days, making Matchbook a good choice for Irish bettors.
