Fitzwilliam Sports is a new bookmaker to the market, but being Dublin-based, it’s the ideal choice for an Irish punter. Fitzwilliam Sports is different to other bookmakers; there are no flashy welcome bonuses to draw punters in – instead they pride themselves in providing a discreet, bespoke and exclusive service. For this reason, membership numbers are capped, and when new users hit the ‘join’ button, they are invited to complete an application form that will be reviewed by the customer service team before their membership is approved.
There are no one-size-fits-all promotions to be found at Fitzwilliam Sports; instead, bonuses and promotions are provided to customers on an individual basis. Everything at Fitzwilliam Sports goes through a customer service person before it can be approved – even bet placement, whereby users can select odds from the sportsbook and populate a betslip, which is then emailed to customer support for it to be confirmed. Because of this, bets can only be placed during opening hours, which are between 9am and 9pm, daily.
In Ireland, a new body called the Gambling Regulatory Authority of Ireland (GRAI) is being established under the Gambling Regulation Act 2024 to regulate online gambling in Ireland in the near future. Fitzwilliam Sports complies with all the current and relevant Irish gambling laws and regulations. There are no sanctions against Fitzwilliam Sport or Skillbet Limited. They offer safe and fair betting options in accordance with Irish law.
Unlike other bookmakers, Fitzwilliam Sports does not offer a welcome bonus for new customers. This is because they prefer to operate a more exclusive service, only accepting applications for membership from a limited number of potential clients. As a result, you won’t find any bonus codes or flashy banners for Fitzwilliam Sports welcome bonuses. However, Fitzwilliam Sports do offer bonuses and promotions to their existing customers, on a case by case basis. Users can email customer service to request a bonus and they will be granted at Fitzwilliam Sports’ discretion. There will of course be wagering requirements to meet, but these will be specific to each individual bonus. If any of these wagering requirements are not met, the customer forfeits the bonus.
Registering with Fitzwilliam Sports is straightforward:
New users can create an account at Fitzwilliam Sports by completing an application form, which can be accessed via the ‘Join’ icon on the website. Customers are required to provide their full name, date of birth, email address, home address and telephone number. Once your application has been approved, you will be sent a link via email to create your password, and provided with a user identification number. Once your account registration is complete, you will be prompted to verify your identity. You will need to provide proof of your identity and address, using official documents such as a passport, driving license or utility bill.
Any personal or financial data that you share with Fitzwilliam Sports is kept safe in compliance with data protection laws. If you forget your password, you can click the ‘Forgot Password?’ link to reset it. Unfortunately, it is not possible to use two-factor authentication for your Fitzwilliam Sports Account. If you suspect your Fitzwilliam Sports account has been hacked, change your password and contact customer support for help and advice. If you wish to close your account permanently, you can contact customer support via email (support@fitzwilliamsports.com) and request to do so. Alternatively, your account will automatically be closed if your account remains inactive for more than 365 days.
When it comes to Irish football, the markets available for each match are somewhat limited, with match result, match handicap and total points markets available. There are more markets available for international football matches, such as total goals, both teams to score, correct score, first half/second half goals, double chance and others in addition to the aforementioned football betting options.
Most sports have limited options for each event such as only match winner markets. However, there are futures markets for the major sports tournaments and other key events such as Wimbledon, Super Bowl, NBA Championship, Tour De France and PDC World Championship.
Greyhound racing is well represented at Fitzwilliam Sports, with a race available to bet on approximately every eight minutes from 11am until almost 10pm. Keep in mind, though, that you can only place bets during Fitzwilliam Sports’ opening hours of 9am to 9pm, so if you want to bet on the later races of the day, make sure you do so with plenty of time to spare as your bet will need to be approved by a customer service representative before it is officially placed.
Horse racing is less well represented. There are ante post markets available for all of the major races, including the Irish Derby, Grand National, Melbourne Cup and Sussex Stakes. However, there are no daily horse races available to bet on.
The Fitzwilliam Sports sportsbook focuses solely on sports, so there are no special bets for entertainment or politics. There are also no Esports or virtual sports. See the table below for a full list of what’s included:
There are no live betting options at Fitzwilliam Sports. This is because each bet placed has to go through a Fitzwilliam Sports employee before it is confirmed. Therefore, the bet placement process is incompatible with In-Play betting. To place a bet, customers can complete the bet request slip by clicking on the odds of their desired selection and entering their stake. It is possible to place single, double and accumulator bets at Fitzwilliam Sports. Unfortunately, there is no Bet Builder option available. Once you have requested your bet, it is reviewed by a Fitzwilliam Sports staff member. Once they have approved your bet, it is confirmed. It is also possible to request bets via WhatsApp or telephone.
There are not currently any live betting options available at Fitzwilliam Sports.
At Fitzwilliam Sports, this change is indicated by a green text banner that appears on your bet request slip, if the odds change between you adding them to your slip and requesting approval of your bet. Otherwise, there are no indications that the odds have changed. Potential returns for each bet are shown on the bet request slip once the user has made a selection and entered their stake. Users can opt to view odds in either fractional or decimal formats. Users can toggle between the two, with the option located at the bottom of the sportsbook screen. With regard to maximum payouts, the most that can be won by a single client in one business day is £25,000.
Fitzwilliam Sports states that they accept payments using debit cards, bank transfer, PayPal or Revolut. However, our reviewer found that the only options for deposits were debit card and bank transfer. Deposits can be made by calling or texting the Fitzwilliam Sport office, or using their dedicated payments page. Withdrawals at Fitzwilliam Sports are fast; they pledge to have your funds in your account by noon the day after your withdrawal is requested. Our reviewer found that bank transfer was the only available withdrawal method.
There is no minimum deposit value listed at Fitzwilliam Sports, but the minimum bet value is €25 and our reviewer was able to deposit as little as €1. Fitzwilliam Sports do not charge any fees for deposits or withdrawals. Customers may be required to provide proof that the bank account they wish to withdraw to, belongs to them. There is no set maximum withdrawal amount, but withdrawals of amounts greater than €10,000 require ‘additional arrangements’. Fitzwilliam Sports are not clear on what these additional arrangements are. Our reviewer emailed customer support to request clarity on minimum and maximum deposit and withdrawal amounts, but received no response. Irish accounts are operated in Euros.
Fitzwilliam Sports does not currently have a mobile app. However, users can access the sportsbook via the web browser on their smartphone or other device. Bets can also be requested using this method, or via WhatsApp, which is a feature unique to Fitzwilliam Sports.
The Fitzwilliam Sports website is optimised for mobile use, with the A-Z of sports hidden under a hamburger menu in the top right hand corner of the screen, and the request-a-bet slip minimised to an icon in the bottom right hand corner of the screen. Once you have made your selection, a notification will appear on the bet slip icon, which you can then click to add your stake and request your bet. The whole process is quick and easy to use, but could be greater improved by having a dedicated app.
Users can contact Fitzwilliam Sports customer support via email, contact form, telephone or WhatsApp. There is no live chat support function, but the WhatsApp service effectively acts as one. Users can request to have their private WhatsApp group set up by emailing customer service. Customer support is provided in English, during the opening hours of 9am and 9pm. Generally, Fitzwilliam Sports respond to emails within ten minutes. There is also an FAQ section available on the Fitzwilliam Sports website, although this only has brief answers to a limited number of questions. If you have an issue with your account, simply contact customer support and they will endeavour to resolve it for you.
Fitzwilliam Sports promotes responsible gambling, with a link provided to information on their safer gambling tools in the footer of their website. When customers are logged in, there is a ‘gambling controls’ tab under the account menu. Here, users can opt out of marketing materials, set net daily, weekly and monthly deposit limits and request a time out or self-exclude.
Time outs allow users to take a short break from gambling at Fitzwilliam Sports and can be for 24 hours up to a maximum of six weeks. There are set options for the duration of time outs, but users can request a time period not listed by emailing customer support. Self exclusions are a more permanent break and can last from six months up to five years. During the self exclusion period, users are unable to access their Fitzwilliam Sports account and will not receive any marketing materials.
While there is no self-assessment test for gambling addiction available on the Fitzwilliam Sports website, they can provide customers with a detailed account statement on request, so that users can see how much money they have spent on gambling.
Online reviews for Fitzwilliam Sports from Irish punters are overwhelmingly positive. Fitzwilliam Sports holds a TrustPilot rating of 4.6 out of 5. Most Irish customers are impressed with the quick response time of customer support and the personalised service they receive. While no reviews provide fewer than four stars, negative points mentioned include account balances being slow to update and the lack of smartphone app. While the bet request system might initially come across as laborious, many reviewers commend it for being quick and easy to use. While some technical issues can and do occur, customers praise Fitzwilliam Sports customer support for solving them quickly and thoroughly.
Fitzwilliam Sports does not have an online casino at the present time.
We found Fitzwilliam Sports to be a no-frills sportsbook with what initially seems to be an antiquated method of bet placement. However, the platform is easy to navigate with a clear A-Z sports menu. The request-a-bet system is efficient, with customer service providing an excellent, personalised service. While promotions are not front and centre at Fitzwilliam Sports, they are available on a case-by-case basis. The personal account settings are logical to navigate, with responsible gambling tools easily accessible. While payment options are limited, the deposit and withdrawal processes are smooth and swift. Again, the personalised touch of customer service is evident in all transactions.
Customers repeatedly report that Fitzwilliam Sports provides a fair and good value service. There could be a greater variety of different sports and betting markets available, but for Irish customers, there is a solid offering of popular world sports alongside Irish favourites. Overall, we believe Fitzwilliam Sports is a good choice for Irish bettors.