BetDEX is a recently-launched sports betting exchange in Ireland. It is licensed and regulated by the Irish Revenue Commissioners and offers a limited range of sports and markets. This betting operator is not for the ordinary bettors; it is for those who want to get a piece of the action between each other.
There are no local sports options for Irish bettors, but the site comes with some exciting markets and exclusive odds. Not to mention, BetDEX offers payments in cryptocurrencies and has no eWallet or card payment option. For a newly established betting exchange, this is quite impressive, giving us a reason to review the services offered by the exchange.
This review is done by experts from live experiences and testing at BetBrothers. So, you can bank on whatever we say about BetDEX.
There was no public record of the operator violating any rules or winning any awards. Since BetDEX is relatively new, this is an aspect we expect to change. Overall, it is a sports betting exchange for Irish players and has no casino section.
BetDEX is an exchange betting site that has not yet added any promotions. Since the site is relatively new, we expect them to do so soon.
Signing up on BetDEX is short and straightforward, and it includes the following steps:
Go to the official BetDEX site and click the “Log in/Sign up” button in the top right corner of the screen.
A screen will pop up with a request page with either an email address or a Google Sign-Up option.
If you use an email address, you will then be asked to verify the address with a six-digit code. This code will be sent to your address once you submit your email in step 2.
On the next page, you will be required to fill in your name, date of birth, and address. Once this is done, click the “Complete Sign Up” option.
As you can see, the sign-up process at BetDEX is straightforward. You only need to provide a small list of information, including your email address, name, date of birth, and residential address. This is a relatively simple registration process compared to many online betting operators in Ireland.
To log in to a player account, you do not need a password. Once you enter your email address, the site will ask you to verify with a one-time code. While this is unconventional, it seems to be the norm at this Irish betting site.
Currently, the betting markets and events are restricted to just four in number. This might be due to the site being relatively new, but we expect more as time goes on.
We were also discouraged by the number of market options on BetDEX. Imagine just seeing Fulltime Result, Both Teams to Score, and Over/Under Goal markets! Not much fun at all for the typical player.
There were also a very small number of competitions for each sport. During our research, football only had 6, including the Premier League, La Liga, and Italian Serie A, but no UEFA Champions League.
To sum it up, the sports and markets on the exchange operator do not bring as much fun as you would expect.
There are not really many betting tools at BetDEX. There are only a few, and they can be found directly in the browser. Here they are:
A betting exchange is where individuals are matched against each other by laying and placing bets. In short, it means that if you place a bet (back bet) on a match for a team to win, you have to wait for someone else to take that bet (lay bet).
Like Betfair exchange, BetDEX also offers this player-to-player environment where you can place wagers or lay wagers against another player and act as a bookmaker on an event.
For the time being, there is no live betting service or live streaming on BetDEX. We still want to consider that the exchange operator is new to the game. Either way, this is an aspect we actually missed. No way to track your bet or even join a bet.
The betting odds on BetDEX are impressive. Compared to the leading sports exchange, Betfair Exchange, the margin on this Irish betting site is one to remember. It is naturally more than the ones for sports bookmakers in Ireland.
To evaluate the betting margin on BetDEX, we used a Premier League match between Man City and Burnley with home odds of 1.17, draw odds of 9, and away odds of 14.5 on back bets. Based on this, we finally measure the margin for this to be 3.5%. This is very low, which is considered a very competitive odds for even a Premier League match.
There are two forms of odd format on the site, which are the Decimal and American formats. While the site automatically uses the American format, you can always select the decimal. To do this, you have to click on your balance or profile icon, navigate to the Preferences section, and switch.
Making payments on BetDEX is entirely smooth. While there is a limited number of payment methods, the site is fast and quite reliable. Only cryptocurrencies, such as BTC, Solana, USDC, and USDT, are accepted as deposit options. This is a major flaw of the exchange operator, as it focuses more on conventional players ready to use crypto to bet.
As for withdrawals, we found a list of other options, including debit cards, credit cards, Apple Pay, Google Pay, and PayPal. These methods will require a separate registration and verification on their platform. While this still misses other popular payment methods like Neteller and Skrill, we were a bit satisfied with it.
The minimum and maximum deposit and withdrawal amounts are $1. Moreover, the site does not accept Euros, as all transactions are done in dollars. In terms of speed, the operator was a catch. It delivered our deposits and withdrawals in just a few seconds. The Solana network was one of the fastest for USDT transfers. Not to mention, it is the only fee-free payment option on BetDEX.
On BetDEX, every player is charged a 3% commission on net profit. According to the site, this commission is split into the operator commission, which is 2%, and the protocol commission, which is 1%. While the norm is usually 5% and above, this is an aspect where BetDEX makes an effort.
At the time of writing, BetDEX does not have a dedicated mobile application for its users. We expect a change on this, but for the time being, this is not an impressive feature that any player would like. And since many Irish betting sites today have apps, this is a weak selling point for the exchange operator.
Truly, there is no application, but all of BetDEX’s services work smoothly on a mobile browser. The interface too is catchy. A smooth black and purple background with a hint of white text. All the time we spent on this site, we also did not experience lags of any sort.
Since there is no actual bonus or promotion for players on the exchange, we never expected one for using the site.
BetDEX has a good range of customer support channels, including a live chat and an email address. During our time on the site, we found this support to be of fairly decent quality.
The live chat is an instant support option that replies to queries or questions in just a few seconds. It also has a set of pre-made questions, where you just have to click and get answers.
For verification, the chatbot can be helpful. It has an option to upload files. But for the most efficient, we would advise that you go for the email address support@betdex.com. While the email address may take a bit longer, it has a more detailed and effective solution to most queries and questions.
In short, we found the support at BetDEX quite helpful, with professional and friendly staff who were ready to offer solutions.
The Irish betting exchange also values customer satisfaction. This is not just with its sports and markets, but with its responsible gaming protocol. While this is a major part of the Irish license, the site offers this service to protect users from gambling issues. It does this through some of the following tools:
This is not your traditional sports betting website; it is an exchange betting operator. And in comparison to popular operators in Ireland like BetFair, BetDEX is not an excellent choice in our books. It lacks a whole lot of features we found disturbing. Some of these include just having four sports options, very few markets, no mobile application, and a small list of payment methods.
Although the exchange is relatively new, it underperforms. It has a valid Revenue Commissioners license from the Republic of Ireland and is well-secured. However, offering just Football, Baseball, Tennis, and American Football as its sports options makes it a turn-off.
On Trustpilot, the site has a review score of 3.2/5. Not so surprising, this score happens to come from just a few users. They do not have any review score on the Google Play Store and App Store, since there is no mobile application.
There is no casino section on BetDEX. Unlike the usual betting operators, having a casino is not typical for a sports betting exchange. Knowing this, we also did not expect much from the site.
After our thorough research at BetBrothers, BetDEX is not the perfect choice for players in Ireland. Although it is a sports betting exchange rather than a typical sports operator, it still does not deliver a good service. We liked that the site is legit and is licensed by the Revenue Commissioners, which means Irish players are safe on it.
However, we were disappointed at the fact that this site has just a handful of sports markets and competitions. Having just 4 sports options would not excite the typical player, so we found this quite poor. No doubt, the site has a stream of premium odds and a sound betting margin, but the small number of markets makes it hard to take advantage of these odds.
The payment options available on the site are not ideal. Cryptocurrencies like Solana and Bitcoin are the main focus here, as they exclude the typical e-wallet methods.
In its entirety, BetDEX is not an ideal destination for Irish players who want to explore a good amount of sports markets and competitions.
