Is the 1xbet live chat available 24/7?

Yes, live chat is usually available 24 hours a day to handle enquiries regarding accounts, deposits, withdrawals and bets. Availability may vary depending on the language and the service’s workload.

How do I contact 1xbet customer service from the app?

Open the 1xbet app, go to the main menu and select the ‘Contact’ section. From there, you can start a live chat or find the email option.

Can I recover a locked 1xbet account?

Yes. If your account has been locked for security or verification reasons, you should contact customer service. You may be asked to provide additional documents to confirm your identity before access is restored.

Can 1xbet support help me with a self-exclusion request?

Yes. You can request self-exclusion by contacting the support team. The agents will inform you of the available options and apply the relevant restrictions in accordance with the operator’s policy.

Do I need to be logged in to access 1xbet support?

No. You can access the help section without logging in, although for enquiries relating to your account or transactions, you will need to log in so that the support team can assist you.

1xbet Customer Support | Ireland 2026

Last update at 7 August, 2026 | ⏲️ Reading time: 2 minutes

Getting in touch with the customer support team at 1xbet Ireland is very easy. And if you don’t believe us, I invite you to check out this guide where I explain how it works, what their communication channels are and whether they really do provide an efficient service. Join us!

How to contact 1xbet customer support in Ireland?

Before going into all the details, the Bet Brothers website invites you to take a look at the following table showing the communication options available at 1xbet:

Communication channel	Response time	Is it available 24/7?	Available in Ontario
Live chat	3 minutes	✅	✅
Email	3 hours	✅	✅

The FAQs section is also available, should you wish to find answers to general questions.

Acces to 1xBet Customer Support

1xbet Live Chat

Accessing live chat is very straightforward. Whether you’re using the web version or have downloaded the 1xbet mobile app, simply click on the logo on the right-hand side of the screen.

A window will open straight away, where you’ll need to enter your name and email address. The response time was immediate and the service is genuinely personalised and provided in English.

Contacting 1xbet support by telephone

1xbet does not provide a telephone number. Instead, you must use live chat or email. There is also no WhatsApp number for enquiries, which puts it a step behind other operators in Ireland.

1xbet Email Support

If you wish to send an email to support-en@1xbet.ie, please note that the average response time is 3 hours. I recommend using this method for formal complaints, such as technical issues with withdrawals, betting errors or bonuses not being credited. It is also an excellent option for submitting additional documents relating to identity verification.

1xbet Social Media & Messenger

1xbet Ireland also has a presence on various social media platforms:

Instagram: 1xbet.ie
X: 1xbet_ireland
Facebook: 1xbet.ie
LinkedIn: 1xbet.ie
YouTube: 1xbet_YouTube

How quickly does 1xbet’s customer service actually respond?

Response times depend on the contact channel. Live chat offers assistance within a few minutes, whilst enquiries via email can take several hours. For urgent issues, such as login or payment problems, live chat is usually the quickest and most efficient option.

FAQ. Frequently Asked Questions about 1xbet Support

Is the 1xbet live chat available 24/7?
Yes, live chat is usually available 24 hours a day to handle enquiries regarding accounts, deposits, withdrawals and bets. Availability may vary depending on the language and the service’s workload.
How do I contact 1xbet customer service from the app?
Open the 1xbet app, go to the main menu and select the ‘Contact’ section. From there, you can start a live chat or find the email option.
Can I recover a locked 1xbet account?
Yes. If your account has been locked for security or verification reasons, you should contact customer service. You may be asked to provide additional documents to confirm your identity before access is restored.
Can 1xbet support help me with a self-exclusion request?
Yes. You can request self-exclusion by contacting the support team. The agents will inform you of the available options and apply the relevant restrictions in accordance with the operator’s policy.
Do I need to be logged in to access 1xbet support?
No. You can access the help section without logging in, although for enquiries relating to your account or transactions, you will need to log in so that the support team can assist you.